Terms and Conditions

Please read these Terms and Conditions carefully before using bajiwalla — they serve as your complete guide to your rights and responsibilities on the platform.

Last Updated: January 2026 — bajiwalla Terms & Conditions

Important Notice: By creating an account or using the bajiwalla platform, you are deemed to have fully accepted these Terms and Conditions. If you do not agree to these terms, please refrain from using bajiwalla.

1Introduction & Definitions

Bajiwalla (hereinafter referred to as "we", "our platform", or "bajiwalla") is an online gaming and betting platform operating under a valid license. These Terms and Conditions constitute a legally binding agreement between bajiwalla and its users.

Below are definitions of key terms used in this document:

  • "User" or "Member" — any individual registered on bajiwalla.
  • "Platform" — the bajiwalla website, mobile app, and all related services.
  • "Game" — all Sports Betting, casino games, live dealer games, and other entertainment activities available on bajiwalla.
  • "Account Balance" — the total funds held in a user's account.
  • "Bonus" — promotional funds or free spins awarded by bajiwalla.

The bajiwalla Terms and Conditions are available in both Bengali and English. In the event of any dispute, the English version shall be considered the authoritative text.

2Eligibility & Registration

To use bajiwalla, you must meet the following requirements:

  • You must be at least 18 years of age or older bajiwalla may request valid proof of identity at any time for age verification purposes.
  • You are not a resident of any country or region where online gaming is prohibited by law.
  • Each person may register only one account. Creating multiple accounts is strictly prohibited.
  • All information provided at the time of registration must be accurate, complete, and kept up to date.
  • You are managing the account on your own behalf, not on behalf of any third party.

KYC Verification: bajiwalla follows a Know Your Customer (KYC) process. For withdrawals or transactions above a certain threshold, you may be required to submit additional documents such as a national ID card or passport.

3Account Management

You are fully responsible for the security of your bajiwalla account. Please keep the following account management points in mind:

Login Credentials Security

Never share your username or password with anyone. You are fully responsible for all activity carried out through your account. If you suspect your account has been hacked or accessed without your authorisation, contact the bajiwalla support team immediately.

Update Account Information

If your personal details (name, address, phone number, or email) change, please update them in your account settings. Outdated or incorrect information may cause withdrawal delays.

Inactive Account

If an account remains inactive for 12 consecutive months (no logins or transactions), bajiwalla reserves the right to temporarily suspend it. To reactivate your account, please contact customer support.

4Deposits & Withdrawals

Deposits and withdrawals on bajiwalla are fast, secure, and convenient. However, the following rules are mandatory:

Deposit

  • Minimum deposit amount: BDT 100.
  • You can fund your account using mobile banking, bank transfer, debit/credit card, or e-wallet.
  • Deposited funds are credited to your account instantly. If there is a delay, please contact support.
  • You may only use payment methods registered in your own name. Deposits via third-party payment methods are not permitted.

Withdrawal

  • Minimum withdrawal amount: BDT 500.
  • Withdrawal requests are processed within 24–48 hours. Delays may occur if KYC verification has not been completed.
  • Withdrawals must be made using the same payment method used for the original deposit.
  • Meeting the wagering requirement is mandatory before withdrawing any winnings earned using a bonus.

Transaction Fees: bajiwalla generally does not charge fees for deposits or withdrawals. However, your payment provider may apply their own fees.

5Bonuses & Promotions

Bajiwalla regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, free spins, cashback, and more. Each bonus comes with its own terms and wagering requirements.

General Bonus Terms

  • Each bonus comes with a specific wagering requirement (such as 30x or 40x), meaning you must bet the specified multiple of the bonus amount before you can make a withdrawal.
  • Each bonus must be used within a specified time frame (typically 7–30 days).
  • Some games contribute 100% toward bonus wagering, while others contribute less (for example, table games contribute 10%).
  • Using multiple accounts to claim bonuses or abusing bonus offers in any form is strictly prohibited.
  • Bajiwalla reserves the right to cancel or modify any bonus at any time.

Full terms for each bonus are listed on the promotions page. Please read them carefully before claiming any bonus.

6Betting Rules

The following rules apply when placing bets on bajiwalla:

Bet Acceptance

A bet is only valid once it has been accepted by bajiwalla. bajiwalla reserves the right to void or amend any bet due to technical errors, incorrect odds, or any other issue.

Match Results

All results are settled in accordance with reports from official sports data providers. If a match is postponed or cancelled, bets may be refunded.

Live Betting

Odds in Live Betting change in real time. The odds displayed at the moment you place your bet are the ones that apply. bajiwalla may void bets placed late or affected by technical issues.

Prohibited Activities

  • Placing bets on both sides of the same event (arbitrage betting).
  • Gaining an unfair betting advantage through the use of multiple accounts.
  • Placing bets using bots or automated software.
  • Placing bets by exploiting technical errors or incorrect odds.

7Responsible Gaming

Bajiwalla is committed to responsible gaming and encourages every user to play within their limits. We offer the following tools and resources:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a limit on the maximum amount you are willing to risk losing within a given period.
  • Session Time Reminder: You will receive a reminder to stop playing after a set period of time.
  • Self-Exclusion: You may suspend your account temporarily (7 days – 6 months) or close it permanently.
  • Cooling-Off Period: You can temporarily suspend your account for 24 hours.

If you need help: If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page and seek professional advice.

8Privacy & Data Protection

Bajiwalla is committed to protecting the privacy and security of your personal information. We use SSL encryption technology and comply with international data protection standards.

Your information is used for the following purposes:

  • Account management and identity verification.
  • Processing deposits, withdrawals, and transactions.
  • Providing customer support.
  • Fulfilling legal obligations (AML, KYC).
  • Informing you about promotions and offers (you may opt out at any time).

We do not sell your information to third parties. For more details, please see our Privacy Policy Read.

9User Code of Conduct

The following activities are strictly prohibited on bajiwalla:

  • Creating multiple accounts or using another person's account.
  • Engaging in fraudulent or illegal activity.
  • Attempting to hack, phish, or carry out any form of cyberattack.
  • Creating an account using false information or submitting forged KYC documents.
  • Engaging in abusive, threatening, or inappropriate behaviour towards other players or staff.
  • Exploiting vulnerabilities in bajiwalla's systems or software.
  • Money laundering or any other illegal financial activity.

If such activity is detected, bajiwalla will immediately suspend or close the account and may notify the relevant authorities.

10Account Suspension & Closure

Closed by User

You may close your account at any time by submitting a request to customer support. Please withdraw any remaining balance before proceeding with the closure.

Suspended / Closed by bajiwalla

Bajiwalla may suspend or close your account under the following circumstances:

  • Violation of terms and conditions.
  • Fraudulent activity or bonus abuse.
  • Detection of multiple accounts.
  • Failing KYC verification or submitting fraudulent documents.
  • Extended period of account inactivity.

Upon account closure, any legitimately won funds will be returned; however, bonuses and associated winnings will be forfeited.

11Limitation of Liability

Bajiwalla strives to maintain the highest standards; however, it is not liable for the following:

  • Technical errors, server downtime, or internet connectivity issues.
  • Issues caused by third-party payment providers or game developers.
  • Password theft or account hacking resulting from the user's own negligence.
  • Outcomes resulting from incorrect bet placement or the user's own decisions.

Bajiwalla reserves the right to temporarily suspend its services in the event of any unforeseen circumstances (force majeure). Bets placed during such periods may be cancelled or refunded.

12Changes to Terms & Conditions

Bajiwalla reserves the right to change, amend, or update these Terms and Conditions at any time. Users will be notified of any significant changes via email or a notice on the website.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

Contact: For any questions or concerns regarding the terms and conditions, please contact bajiwalla customer support. We are available 24/7 to assist you.

Your Rights & Responsibilities

Know Before You Play with bajiwalla

⚖️

Fair Rules

All bajiwalla rules are transparent and straightforward — no hidden terms. The RTP, wagering requirements, and conditions for every bonus and every game are clearly stated.

🔐

Full Security

Your account and funds are protected by SSL encryption. A two-step verification process prevents fraud, and KYC ensures all users are legitimate.

🎯

Fair Gaming

All games on bajiwalla are verified by independent third-party auditors. RNG certification ensures that every outcome is completely random and fair.

💬

24/7 Bangla Support

The bajiwalla customer support team is available around the clock. Reach us via live chat for any questions or issues — average response time is under 2 minutes.

🛡️

Responsible Gaming

Deposit limits, loss limits, self-exclusion, and session time reminders — all the tools you need to stay in control. Play responsibly and stay safe.

📱

Fast Transactions

Deposits are instant, and withdrawals are processed within 24–48 hours. Mobile banking, cards, and e-wallets are all supported for your convenience.

FAQs

Terms & Conditions FAQ

Each person may hold only one account. Opening multiple accounts or using another person's account is strictly prohibited. If such activity is detected, all associated accounts will be closed and funds may be confiscated.

The wagering requirement means you must bet a specific multiple of your bonus amount before you can withdraw. For example, if you receive a BDT 1,000 bonus with a 30x wagering requirement, you need to place at least BDT 30,000 in bets before withdrawing that bonus. All bets count toward this total, not just winning ones.

Withdrawal requests are typically processed within 24–48 hours. Completing KYC verification helps speed up the process. Additional 1–2 business days may apply depending on your payment provider. For urgent withdrawals, please contact customer support.

To close your account, submit a request via live chat or email to customer support. Please withdraw any remaining balance before closing your account. Both temporary self-exclusion (7 days – 6 months) and permanent closure options are available.

RTP (Return to Player) refers to the average percentage of wagered money a game returns to players over the long run. For example, a 96% RTP means that for every 100 BDT wagered, players can expect to receive 96 BDT back on average over time. A higher RTP is generally better. All games on bajiwalla carry an RTP above 95% and are independently audited.

Contact customer support immediately or email [email protected] for urgent alerts. Report the incident with evidence that your account has been compromised. bajiwalla will promptly suspend the account, conduct an investigation, and take appropriate action. Always use a strong password and never share it with anyone.

Play by the rules, stay safe

At bajiwalla, transparency, security, and responsible gaming are our top priorities. Join us today.

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