Whether you're new to bajiwalla or a regular player, questions are bound to come up. How do I register? How long does a deposit take? What are the bonus terms? What should I do if my withdrawal is stuck? This FAQ page was created to answer exactly those questions.
We've compiled the most frequently asked questions in one place so you don't have to keep reaching out to support. If you still can't find what you're looking for, contact us directly via 24/7 live chat.
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To register on bajiwalla, you'll need an active mobile number, an email address, and your full name. Your National ID details will be required later during KYC verification. Registration is completely free and takes just 3–5 minutes.
No. bajiwalla's rules allow each person to hold only one account. Creating multiple accounts is a direct violation of our terms and conditions. If detected, all associated accounts and their balances may be permanently suspended and forfeited.
KYC (Know Your Customer) is the identity verification process that must be completed before making a withdrawal. KYC requires:
Verification is typically completed within 24–48 hours.
Yes, certain details can be updated. From your account settings, you can change your password, contact email, and phone number. To update your name, date of birth, or national ID number, you'll need to contact the support team and submit the relevant documents.
Bajiwalla supports a range of popular payment methods. You can deposit via Mobile Banking, bank transfer, debit/credit card, and e-wallet. Visit the deposit page for a full list of available payment options.
The minimum deposit on bajiwalla varies by payment method. Generally, Mobile Banking deposits start from as low as BDT 500. Maximum deposit limits also depend on the method and your account tier.
Deposits via mobile banking and e-wallets are usually instant — funds typically appear in your account within 1–5 minutes. Bank transfers may take up to 15–30 minutes. If your deposit hasn't arrived after 30 minutes, contact support with your transaction reference number.
Bajiwalla does not charge any additional fees on deposits. However, your bank or mobile banking provider may apply a small transaction fee based on their own policies. It's worth checking your provider's fee structure before making a deposit.
Withdrawals on bajiwalla are generally processed within 15 minutes to 24 hours. For KYC-verified accounts, processing is even faster. Bank transfers may take 1–3 business days.
There are a few common reasons a withdrawal may be delayed. Please check:
If everything checks out, contact us via live chat or email with your transaction ID.
The minimum withdrawal amount is generally BDT 500. The maximum daily withdrawal limit varies depending on your account level and payment method. VIP members enjoy higher withdrawal limits. Visit the deposit page for full details.
After registering on bajiwalla, a welcome bonus is automatically credited on your first deposit. Make sure the bonus option is selected during registration to qualify. The bonus will be added to your account once the minimum deposit amount is met.
A wagering requirement means you must place the bonus amount as bets a specified number of times before withdrawing. For example, if the wagering requirement is 20x and you receive a BDT 1,000 bonus, you'll need to place a total of BDT 20,000 in bets before withdrawing. Terms vary by bonus, so read the conditions carefully before claiming any offer.
Free spins are tied to specific slot games — each offer clearly states which game or games they can be used on. Make sure to use your free spins before they expire, or they will be forfeited.
Invite friends through bajiwalla's referral program and earn a bonus when they register and make their first deposit. Generate a referral link from your account, share it, and the bonus will be credited automatically once your friend signs up using that link.
Bajiwalla offers a vast and varied game collection, including:
Live Betting (in-play betting) lets you place bets on matches and events as they happen in real time. On bajiwalla, odds update continuously throughout the match, so you can read the game and bet accordingly — for example, how many runs will be scored in the next over in cricket, or who will take the next wicket.
If you lose connection, bajiwalla's system automatically saves your game progress. Once you reconnect, you can pick up right where you left off. For slot games, any spin already in progress will complete and the result will be saved.
Yes. bajiwalla is a licensed online gaming platform. All transactions are secured with 256-bit SSL encryption, and the Random Number Generator (RNG) is regularly audited by independent third parties to ensure every game result is completely fair.
No. bajiwalla never sells or shares your personal information with third parties for advertising or marketing purposes. Information is only shared with relevant parties where required for payment processing or legal compliance. For more details, please read our Privacy Policy Privacy Policy.
If you notice any unfamiliar logins or transactions on your account, change your password immediately and notify our support team. You can also contact support to have your account temporarily locked. Enabling two-factor authentication (2FA) significantly reduces this risk.
Yes. As part of our responsible gaming commitment, bajiwalla offers a self-exclusion option. You can close your account temporarily or permanently — either by contacting the support team or by using the self-exclusion option in your account settings. For more details, visit our Responsible Gaming Visit the page.
Your data and funds are always protected through 256-bit SSL encryption and regular independent audits.
Withdrawal requests on KYC-verified accounts are typically processed within 15 minutes.
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