Our commitment: bajiwalla provides a wide range of tools and resources to support responsible gaming. We believe that playing should always be fun and safe — never harmful.
Responsible gaming starts with setting your limits. At bajiwalla, you can configure various types of limits to help keep your play in check. These limits are easy to set up in your account settings and can be updated at any time.
Set a maximum amount of BDT you can deposit per day, week, or month. Once a limit is in place, you will not be able to deposit beyond that amount. This feature protects you from unexpected expenses and helps you manage your budget.
You can set a limit on how much BDT you are allowed to lose within a given time period. When you reach that limit, your account is automatically locked until the next period begins. This is an important tool to protect you from significant losses.
You can limit your consecutive playing time. After a set period (for example, 2 hours), the system will send you a reminder or end your session automatically. This encourages you to take regular breaks.
Best Practices: Set conservative limits based on your financial situation. Remember, these limits are there to protect you — not to increase your winnings.
If you feel that gaming is causing problems in your life, you can use the self-exclusion feature. It prevents you from accessing bajiwalla entirely. You can choose a temporary exclusion (for a set period) or a permanent exclusion (indefinitely).
Suspend your account for anywhere from 7 days to 6 months. During this period, you will not be able to access your account, play any games, or make any financial transactions. It is a great way to take a temporary break.
If you want to leave bajiwalla permanently, you can request a permanent self-exclusion. Once activated, your account will be closed entirely and you will never be able to open a new account. This is a final decision and should be made carefully.
Important: After permanent self-exclusion, you will not be able to access any remaining funds in your account. Make sure you withdraw all funds first.
If you need time to think before making a major decision, you can request a cooling-off period. This feature lets you temporarily suspend your account for 24 hours. During this time you cannot play any games or make any gaming decisions, but you can still view your account.
Go to the "Cooling-Off Period" option in your account settings and select 24 hours. Alternatively, contact our customer team via live chat.
At bajiwalla, we offer a range of additional features to help you stay in control of your play.
You can receive regular reminders that keep you informed about your playing time and spending. These reminders help you stay aware and avoid excessive play.
You can view a detailed report of your gaming activity at any time, including how much you have spent and how much you have won or lost. This helps you understand your playing patterns.
A family member or friend can monitor your account activity if you give them permission. This ensures you have support from those closest to you.
If you or someone you know is struggling with a gaming problem, here are some resources that can help.
Our 24/7 customer team is always here for you. If you have any questions or concerns, reach us via live chat or email [email protected]. We can provide guidance and point you toward the right resources.
Responsible gaming counselors and psychologists are trained to help people deal with gaming-related problems. You can find these services in your country. Online therapy and counseling are also available.
Many people experience gaming-related problems, and support groups can be incredibly effective. In these groups, you can connect with others facing similar challenges and offer each other encouragement and understanding.
Remember: Seeking help is a sign of strength, not weakness. If you are struggling with a gaming problem, don't wait — reach out today.
Responsible gaming is not just about using tools — it is a mindset. Here are some tips to help you maintain healthy gaming habits.
Take control of every aspect of your play. Deposits, time, losses — you are in charge of it all.
Access all tools directly from your account settings. No hassle — everything is straightforward.
Our customer team is always ready to help. Whatever the issue, we are here for you.
All your personal information is kept strictly confidential. We never share your data.
View your complete gaming history. All information is presented clearly and in an easy-to-understand format.
You are always in control. You can make or change decisions at any time.
Deposit, time, and other limits can be increased at any time. However, when a limit is reduced, the new amount takes effect immediately. In some cases, reducing a limit may require a 24 to 48 hour waiting period.
During self-exclusion you will not be able to access your account, which means you cannot make withdrawals. If you need to withdraw funds urgently, please do so before requesting self-exclusion.
A cooling-off period is a short-term break (typically 24 hours). Self-exclusion is longer-term and can be permanent. After a cooling-off period ends, you can resume playing automatically. To lift a self-exclusion, you will need to actively request that your account be reopened.
Our customer support team is available 24/7. Reach us via live chat or email us at [email protected]. We can guide you toward the right professional resources.
No. Responsible gaming does not help you win. It only ensures that you are playing in a healthy way and avoiding unnecessary losses. Gaming is always a risky activity, and most people lose.
No, you should only have one account. Opening or using multiple accounts is a violation of our terms and conditions. Each limit applies only to your single account.
We are committed to ensuring a safe and healthy gaming experience at bajiwalla. Set your limits and stay in control.
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